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Doors Sales Professional
2 months ago
The Doors Sales Executive is a key role within OKB KONE plc, responsible for driving sales growth and customer satisfaction in the Midlands, Central Wales, and East Anglia regions.
Key Responsibilities:- Develop and execute sales strategies to meet or exceed sales targets, focusing on small repairs, modernization, and replacement of doors and gates.
- Build and maintain strong relationships with existing and new customers, identifying opportunities to cross-sell and upsell KONE's products and services.
- Collaborate with the KONE team to improve customer satisfaction, ensuring timely and accurate information input and reporting in CRM.
- Proactively generate opportunities from outside the current customer base, leveraging industry knowledge and technical expertise to identify new business potential.
- Manage requests for quotations, ensuring accurate pricing and timely delivery of quotes to customers.
- Accountable for leads, opportunities, orders, and contracts to meet sales budget and pricing targets, working closely with the Area Service Manager and local engineers.
- Consult with customers to understand their needs and preferences, ensuring KONE's solutions meet their requirements.
- Responsible for pricing using approved tendering tools, optimizing prices and discounts to maximize revenue and profitability.
- Travel to meet customers, undertaking site surveys to understand their needs and provide expert advice on KONE's products and services.
- Industry experience or a technical background is essential, with a strong understanding of doors, gates, and shutters.
- Sales and customer management experience is essential, with a proven track record of meeting or exceeding sales targets.
- Excellent interpersonal and team working skills, with the ability to build strong relationships with customers, stakeholders, and internal teams.
- Problem-solving and finding solutions, with a customer-centric mindset and a focus on delivering exceptional customer service.
- Excellent communication skills in both written and spoken English, with a strong understanding of CRM and Salesforce.
- Competitive salary
- 25 days' holiday
- Company pension scheme
- Employee assistance programme
- PDI
- Life assurance
- Cycle to work scheme
- KONE discounts
- Car
- Quarterly commission
