Doors Sales Professional
4 weeks ago
The Doors Sales Executive is a key role within OKB KONE plc, responsible for driving sales and customer satisfaction across the Midlands, Central Wales, and East Anglia regions.
Key Responsibilities:- Develop and execute sales strategies to meet customer needs and maximize KONE's order book and profitability.
- Build and maintain strong relationships with existing and new customers, identifying opportunities for cross-selling and upselling.
- Collaborate with the KONE team to improve customer satisfaction and drive business growth.
- Proactively generate leads and opportunities from outside the current customer base.
- Manage requests for quotations and ensure timely and accurate information input and reporting in CRM.
- Accountable for leads, opportunities, orders, and contracts to meet sales budget and pricing targets.
- Consult with the Area Service Manager and local engineers to ensure effective customer service.
- Responsible for finding customer needs and ensuring KONE's solution meets those needs.
- Optimize prices and discounts using approved tendering tools.
- Travel to meet customers and undertake site surveys as required.
- Industry experience or a technical background is essential.
- Comfortable surveying all types of doors, gates, and shutters, with full training provided.
- Sales and customer management experience is essential.
- Excellent interpersonal and team working skills to gain access and work with external and internal networks.
- Problem-solving and finding solutions.
- Able to provide exceptional customer service.
- Excellent communication skills in both written and spoken English.
- CRM and Salesforce experience is desirable.
- Customer-centric mindset – understanding what creates value to our customers and providing excellent customer service.
- Good IT skills, CRM (Salesforce).
Competitive Salary, 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Cycle to Work Scheme, KONE Discounts, Car, and Quarterly Commission.
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Birmingham, Birmingham, United Kingdom OKB KONE plc Full timeJob Title: Doors Sales ExecutiveThe Doors Sales Executive is a key role within OKB KONE plc, responsible for driving sales growth and customer satisfaction in the Midlands, Central Wales, and East Anglia regions.Key Responsibilities:Develop and execute sales strategies to meet customer needs and maximize KONE's order book and profitability.Build and maintain...
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