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Store Operations Manager

1 month ago


London, Greater London, United Kingdom WED2B Full time

Store Operations Manager

At wed2b, we are seeking a highly skilled Store Operations Manager to support the running and commercial performance of our store. This role is ideal for a retail professional with a passion for delivering exceptional customer service and driving sales growth.

Key Responsibilities:

  • Manage the customer welcome process, ensuring a positive initial experience for all customers.
  • Oversee stock management, including regular stocktakes and maintaining accurate stock profiles.
  • Manage cash operations and ensure accurate financial reporting.
  • Assist the Store Manager with staff recruitment, training, and management.
  • Ensure compliance with health and safety regulations and manage security issues within the store.

Requirements:

  • Proven retail management experience, preferably within luxury retail, fashion, or bridalwear.
  • Excellent communication and organisational skills.
  • Ability to lead and motivate a team to deliver exceptional customer service.
  • Capable of making informed decisions under pressure and working independently.

What We Offer:

  • Attractive salary.
  • Generous commission scheme.
  • Comprehensive training programme.
  • Generous staff discount.
  • Opportunities for career development and progression.

We are committed to developing, maintaining and supporting a culture of equality, diversity and inclusion. If you are passionate about retail and dedicated to providing outstanding customer service, we would love to hear from you.