Sales Ambassador
4 weeks ago
Job Title: Sales Ambassador
About the Role:
We are seeking a Sales Ambassador to join our team at Pandora. As a Sales Ambassador, you will be the face of our brand, responsible for delivering exceptional customer service and driving sales growth.
Key Responsibilities:
- Influence and increase sales in a one-to-one selling environment
- Achieve and exceed individual and store sales targets by using effective selling skills
- Build the bond between our brand and our customer by answering queries and providing exemplary service
- Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
- Assist with product and POS deliveries, unloading and storing in the correct spaces in store
- Complete Pandora online training modules to develop yourself and flourish as a Pandora team member
- Lead by example, coach and train newer members of the team
- Be a brand and store ambassador by maintaining a stylish and well-presented appearance
- Merchandise the store and maintain high shop floor standards
- Operate the till system, handling financial transactions including returns and exchanges
Desirable Competencies, Knowledge and Experience:
- Strong selling skills, with experience in a luxury environment with 1-1 sales experience preferable
- Excellent communicator, with articulate spoken English
- Ability to work well under pressure, in a fast-paced, sales-driven atmosphere
- Positive, 'can-do' attitude, with a willingness to work as part of a successful team
- Customer-focused, with a flexible approach to working on a rotational shift-basis, including weekends and Bank Holidays
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