Part-Time Customer Service Coordinator

6 days ago


Bury St, Suffolk, United Kingdom Cosine Group Full time

**Overview of the Job**

We are seeking a dedicated Customer Service Coordinator to work part-time with us on behalf of DPD. As an Account Manager, you will play a crucial role in ensuring seamless parcel delivery services to our clients.

Your responsibilities will include visiting clients, training their staff, and troubleshooting any issues that may arise. This is a fantastic opportunity to develop your skills and build strong relationships with our partners.

We estimate this role will pay approximately £8,500 - £9,500 per annum, depending on location and experience, in addition to mileage payments.

Key Responsibilities:

  • Visit clients and conduct parcel service checks
  • Train clients' staff on using the parcel service
  • Report on any issues or faults

Requirements:

  • Previous field experience
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills, including Microsoft Office

About Us:

Cosine Group is a reputable company that values its employees and provides opportunities for growth and development. We are committed to delivering exceptional customer service and strive to maintain a positive reputation in the industry.



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