Contract Manager

3 weeks ago


United Kingdom MITIE Facilities Management Full time
About the Role

Mitie Facilities Management is seeking a highly skilled Contract Manager to join our team. As a key member of our Technical Facilities Team, you will be responsible for ensuring the delivery of exceptional service to our clients.

Key Responsibilities
  • Ensure compliance with all contractual requirements and regulations.
  • Develop and implement local improvement programs aligned with our overall business strategy.
  • Analyze KPI data to identify areas for improvement and implement changes.
  • Commercially develop contracts to grow revenue and deliver additional projects.
  • Monitor and control contract budgets to meet financial targets.
  • Benchmark performance data to identify best practices and areas for improvement.
  • Agree and document performance targets and risk registers with clients and stakeholders.
  • Ensure that all PPM and reactive calls, SLAs, and KPIs are met for the contract.
  • Support the development of new sales and ensure continuous growth.
  • Develop and demonstrate energy initiatives to improve consumption.
  • Provide management information and reporting as required.
  • Advocate for fact-based decision making and collaboration.
  • Develop and implement effective communications plans to engage stakeholders.
About You

We are looking for a highly experienced Contract Manager with a proven track record in managing large P&L budgets and experience in Total Facilities Management. You will have a strong background in innovation and managing change, with experience in implementing and using CAFM systems. You will be able to develop effective relationships with key stakeholders and communicate complex information in a clear and concise manner.


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