Lettings Branch Manager

2 weeks ago

London, Greater London, United Kingdom Felicity J Lord Full time

Are you looking for a challenging role where you can utilize your sales and management skills to drive business growth? If so, we have the perfect opportunity for you as a Lettings Branch Manager at Felicity J Lord Estate Agents. As a key member of our team, you will be responsible for maintaining a strong market presence, delivering exceptional customer service to our landlords and tenants, and leading daily meetings with the Lettings team.

Benefits of being a Lettings Branch Manager at Felicity J Lord Estate Agents:

  • Complete on-target earnings of £60,000+
  • £22,000 to £32,000 basic salary (dependent on experience)
  • £2,500 for your first 3 months of employment, whilst you build your pipeline
  • Uncapped commission scheme
  • Elite bonus scheme
  • The option of a BMW Company Car, or a monthly car allowance
  • Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday

Your additional benefits as a Lettings Branch Manager at Felicity J Lord Estate Agents:

  • 30 days annual leave (includes bank holidays*)
  • Enrolment at the Spicerhaart Learning & Development Centre
  • Continued training as you grow and develop within your role
  • Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
  • Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment
  • Employee Assistance Programme (24/7 access to our confidential helpline)
  • Eye care
  • Employee Referral Bonus
  • Company Pension Scheme
  • Personal 'Talk Time' with our CEOs
  • Opportunity to earn a place in the CEO Exclusive Achievers Club
  • Opportunity to earn a place on the plane for the Spicerhaart 2025 Incentive Trip to Vietnam
  • Eligibility for our annual black tie Elevate Awards, in categories related to your role

About the role:

  • Leading daily meetings with the Lettings team
  • Coaching the team to achieve KPIs
  • Monitoring and assessing individual team member performance (including but not limited to conducting one-to-one meetings)
  • Encouraging team development and progression
  • Strong focus on generating new and repeat business
  • Developing and maintaining strong relationships with landlords and tenants
  • Liaising with tenants and arranging property viewings in line with their needs
  • Negotiating offers and agreeing new tenancies
  • Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies

Requirements:

  • Full UK driving licence for a manual vehicle
  • Minimum of 2 years' experience within residential lettings at a senior negotiator position or higher
  • Works well with others to create a team spirit and an enjoyable working environment
  • Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities, and each other
  • The ability to create and action business plans relevant to your branch
  • The ability to monitor and assess performance of local competitors
  • A strong understanding of current legislation related to residential lettings
  • Ability to manage time-sensitive and high-volume workloads
  • A reputation for delivering outstanding customer service
  • Ability to work under own initiative
  • Good telephone manner
  • Strong IT skills (Basic Microsoft Packages)
  • Attention to detail

Eligibility:

  • Full UK driving licence
  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)

We will also need

  • Proof of address
  • National Insurance
  • Driver's Licence Check

Armed Forces Covenant:

Spicerhaart is a forces-friendly company offering many estate agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

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