Accommodation Office Team Leader

1 week ago


Hove, Brighton and Hove, United Kingdom Card Factory Full time
About Card Factory

We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to help us achieve this goal.

Key Responsibilities

As a Team Leader, you will be responsible for:

  1. Supporting the Store Manager in driving commercial growth and delivering exceptional customer service.
  2. Developing a team culture that prioritizes customer experience and operational excellence.
  3. Leading the store team in the absence of the Store Manager and ensuring exceptional service every day.
Requirements

You will be:

  1. A customer-centric individual with a passion for driving excellent service.
  2. Able to demonstrate good leadership skills and a positive, forward-thinking approach.
  3. Comfortable reviewing store performance data and making informed decisions.
  4. An engaging and enthusiastic team player with a commercial mindset.


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