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Accommodation Team Leader

2 months ago

Hove, Brighton and Hove, United Kingdom Card Factory Full time

About the Role

We are passionate about delivering exceptional customer experiences and are now seeking a Team Leader to join our successful Card Factory family. With a strong focus on customer satisfaction and operational efficiency, our Team Leaders play a key role in driving store success.

Key Responsibilities

As a Team Leader, you will be responsible for:

  1. Supporting your Store Manager in achieving commercial growth objectives.
  2. Developing a team culture that prioritizes customer-centricity.
  3. Leading store teams in the absence of the Store Manager, ensuring exceptional service delivery every day.
Qualifications

You will be:

  1. A customer-focused individual with a passion for delivering excellent service.
  2. Able to demonstrate effective leadership skills.
  3. Positive and forward-thinking in your approach.
  4. Comfortable analyzing store performance data.
  5. Commercially aware.
  6. An engaging and enthusiastic team player.