Food Service Operations Manager

1 month ago


Bognor Regis, United Kingdom Chartwells Full time

We are seeking a skilled Food Service Operations Manager to oversee our catering and service operations for Chartwells on a part-time basis, contracted to 20 hours per week.

As a key member of our team, you will be responsible for ensuring the smooth operation of our kitchens and service counters, delivering exceptional food experiences, and exceeding customer expectations.

Your primary responsibilities will include:

  • Preparing and serving high-quality food that meets our standards
  • Supervising culinary and catering teams to maintain impeccable food and customer service
  • Communicating with line managers to monitor Key Performance Indicators (KPIs) and targets
  • Maintaining a positive brand image and representing Compass Group UK&I
  • Liaising with customers and teams to ensure we continue to meet and exceed expectations
  • Supporting and training teams, leading from the front to help everyone excel in their role
  • Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams

To succeed in this role, you should have:

  • A passion for great-tasting food and exceptional customer service
  • A minimum of two years of catering experience
  • Experience managing teams in a similar role
  • A Basic Food Hygiene certificate
  • Excellent communication and organisational skills
  • An ambitious and motivated attitude, always looking to upskill

We offer a competitive salary of around £28,000 - £35,000 per annum, depending on experience, plus benefits such as a comprehensive induction programme, ongoing training and development opportunities, and a supportive team environment.



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