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Fragrance Ambassador

1 month ago

Leamington Spa, Warwickshire, United Kingdom Jo Malone London Full time

About the Role

We are seeking a highly skilled Sales Advisor to join our team at Jo Malone London in Leamington Spa. As a Sales Advisor, you will be responsible for providing inspirational and personalized customer service, ensuring that each customer has a unique and memorable in-store experience.

Key Responsibilities

  • Combine your passion for fragrance and gifting to educate, inspire, and delight customers
  • Host visitors from across the globe and showcase The World of Jo Malone London
  • Work as part of a high-performing team to create impact with in-store events and achieve high standards of visual merchandising

What We Offer

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

Requirements

  • A passion and energy to provide inspirational, authentic and personalized customer service
  • An approachable, friendly with a 'can-do' attitude
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours
  • Proof of right to live and work in the country

About Us

Jo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. We are a people-first company, respecting and caring for our employees, communities, and consumers.