Front Desk Administrator

1 week ago


Pontefract, Wakefield, United Kingdom St Thomas Road Surgery Full time
Job Summary

We are currently seeking a skilled Front Desk Administrator to join our team at St Thomas Road Surgery. This role is ideal for a highly organized and detail-oriented individual who enjoys working in a fast-paced environment and is committed to delivering exceptional patient care.

The successful candidate will have previous experience in a medical office setting and be proficient in using SystmOne and other computer systems. They will also possess excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external agencies.

Key Responsibilities

• Manage patient appointment schedules and book appointments accurately
• Handle phone calls and respond to patient inquiries efficiently
• Maintain accurate and confidential patient records
• Perform data entry tasks and update patient information as needed
• Collaborate with clinical staff to ensure seamless communication and efficient workflows
• Monitor supplies of stationery and consumables and notify appropriate staff members for ordering

Requirements

• GCSE Maths and English or equivalent qualification
• IT proficiency, with experience in using SystmOne and other computer systems
• Previous experience in a medical office or customer service role
• Excellent communication and interpersonal skills
• Ability to work under pressure and manage multiple tasks simultaneously
• Self-motivated and proactive, with a strong attention to detail

Salary and Benefits

We offer a competitive salary range of £18,000 - £22,000 per annum, depending on experience. In addition, we provide a comprehensive benefits package, including a pension scheme, paid holidays, and opportunities for professional development.

This is an excellent opportunity for a motivated and caring individual to join our dynamic team. If you are passionate about delivering exceptional patient care and are committed to excellence, please submit your application today.

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