Retirement Income Operations Expert

2 weeks ago


London, Greater London, United Kingdom PIC Full time

Pension Insurance Corporation (PIC) is seeking a highly skilled Retirement Income Operations Expert to join our Customer Operations function. As a key member of our team, you will play a critical role in ensuring the effective delivery of our services to Trustee clients.

The successful candidate will have a strong understanding of retirement income operations and the ability to collaborate with various departments to implement improvements to systems, processes, and technology. They will also possess excellent communication skills and be able to provide advice and support to Trustees, their administrators, or in-house pensions teams.

Key Responsibilities:

  • Ensuring high levels of customer care for Trustee clients
  • Funding reconciliation for schemes not administered by PIC's outsourced administrators
  • Collaborating with key stakeholders in the business
  • Undertaking ad-hoc project work and managing work streams
  • Producing inputs into MI and reports for PIC Senior Management

Requirements:

  • Experience in completing data reconciliation
  • Excellent customer service skills
  • Strong technical knowledge of defined benefit pension schemes
  • Established knowledge of Pensions Administration
  • Familiarity with pension buy-ins & buy-outs and transitions process

Salary: £62,000 - £80,000 per annum, depending on experience

Benefits:

  • Private medical insurance
  • 28 days' annual leave (excluding bank holidays)
  • A generous pension scheme
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