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Business Development Manager

2 months ago

Gateshead, United Kingdom OSE European Ltd Full time
Job Title: Client Account Executive

Location: Gateshead

Salary: £31,000 per year - OTE including bonus (paid monthly)

Job type: Full Time - Permanent. 40 hours per week. Core hours to be covered being 08:30hrs - 16:30hrs, Monday to Friday.

About OSE European Ltd

OSE European Ltd is a leading transport and logistics company based in Gateshead, established in 2001. We specialize in time-critical transport to the UK and Europe.

Job Description:

We are seeking a highly driven and committed Client Account Executive to join our team. As a Client Account Executive, you will be responsible for:

  • Creating new business opportunities through compelling telephone conversations with existing and lapsed customer base
  • Dealing with customer enquiries and quotations via email and telephone throughout the day
  • Delivering ongoing service updates to clients to ensure the best possible customer experience
  • Dealing directly with both our own drivers and subcontractors
  • Seek and agree appointment bookings to discuss our services and opportunities within the client's business
  • Develop valued relationships through daily telephone contact with newly acquired and existing clients
  • Manage a territory of client accounts, driving business value and revenue opportunities
  • Successfully work to and deliver against agreed sales targets
  • Utilise the company sales tools and Client Relationship Management (CRM) system to plan, conduct calls and accurately record all opportunities in line with sales objectives
  • Effectively use the CRM to access customer history, create pricing and inform discussions with the clients

Candidate Essentials:

  • Excellent verbal and written communication skills
  • Highly driven, results orientated with strong attention to detail
  • Excellent interpersonal skills
  • Desire to deliver an outstanding customer experience
  • Ability to quickly build rapport and relationships with people at all levels of an organisation
  • Confidence to work on own initiative to create sales pipeline opportunities
  • Be fully conversant with MS Office tools

Desirable Experience:

  • Previous experience in a telephone or account management
  • Experience in logistics / transport related industry
  • Experience using Sales and CRM systems

How to Apply:

Please click on the APPLY button to send your CV for this role.