Service Desk Technician

2 days ago


Newtownabbey, United Kingdom ENGINEERINGUK Full time
Job Opportunity:

We are seeking a motivated Service Desk Technician to join our team at ENGINEERINGUK. The successful candidate will have a strong background in IT and excellent communication skills.

About the Role:

This is an exciting opportunity to develop your skills and experience in a fast-paced technology environment.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Log incidents and service requests, processing them efficiently and effectively.
  • Communicate with customers throughout the process, maintaining transparency and keeping them informed about progress.
Requirements:
  • Good knowledge of IT systems and software applications.
  • Excellent communication and problem-solving skills.
  • Able to work under pressure, managing multiple tasks and deadlines.
Benefits:
  • $48,000 - $58,000 per annum salary, depending on experience.
  • 26 days' annual leave plus bank holidays.
  • Employee recognition program, celebrating individual and team achievements.
  • Professional development opportunities, helping you to grow and succeed in your career.
Location:

Newtownabbey, United Kingdom

Contract Type:

Permanent



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