Service Delivery Manager

7 days ago

Newbury, West Berkshire, United Kingdom West Berkshire Council Full time
{"heading":"Team Leader Vacancy","description":"

West Berkshire Council is seeking a dedicated Team Leader to join our dynamic and supportive Adult Social Care Service.

As a Team Leader, you will report to the Locality Manager and play a crucial role in the effective delivery of high-quality social care services to our local community.

You will be responsible for leading and managing a team of dedicated professionals, ensuring the provision of person-centred care and support to individuals and their families.

Key Responsibilities
  1. Oversee the day-to-day operations of the team, providing guidance and support to ensure the delivery of excellent service.
  2. Monitor and maintain high standards of practice, in line with relevant legislation and best practice guidelines.
  3. Foster positive working relationships with internal and external stakeholders, promoting effective collaboration and partnership working.
  4. Contribute to the development and implementation of service improvement initiatives.
  5. Support the Locality Manager in the strategic planning and resource allocation for the service.
Essential Skills and Attributes

Key skills and attributes required for this role include:

  1. Previous experience in a leadership or supervisory role within a social care setting.
  2. Sound knowledge of relevant legislation, regulations, and best practice frameworks.
  3. Excellent communication and interpersonal skills, with the ability to build positive relationships with a diverse range of individuals.
  4. Strong organisational and time management abilities, with the capacity to prioritise and manage competing demands.
  5. A compassionate and person-centred approach, with a genuine commitment to making a positive difference in people's lives.
Working with West Berkshire Council

West Berkshire Council offer excellent employment benefits, including:

  1. Flexible working wherever possible between the hours of 07.00-19.00.
  2. Hybrid working wherever possible, working 40% in the office.
  3. Access to a wide range of training and development opportunities.
  4. Generous Local Government pension scheme.
  5. Family friendly policies.
  6. A range of local discounts.
  7. Wellbeing Programme including Employee Assistance Programme and employee benefits.
  8. Generous annual leave entitlement starting at 29 days per annum (plus public holidays), rising by an additional 5 days after 5 years' service.

Please note that the Council reserves the right to close this vacancy early if sufficient applications are received.

","keyResponsibilities":"Key Responsibilities
  1. Oversee the day-to-day operations of the team, providing guidance and support to ensure the delivery of excellent service.
  2. Monitor and maintain high standards of practice, in line with relevant legislation and best practice guidelines.
  3. Foster positive working relationships with internal and external stakeholders, promoting effective collaboration and partnership working.
  4. Contribute to the development and implementation of service improvement initiatives.
  5. Support the Locality Manager in the strategic planning and resource allocation for the service.
","essentialSkills":"Essential Skills and Attributes
  1. Previous experience in a leadership or supervisory role within a social care setting.
  2. Sound knowledge of relevant legislation, regulations, and best practice frameworks.
  3. Excellent communication and interpersonal skills, with the ability to build positive relationships with a diverse range of individuals.
  4. Strong organisational and time management abilities, with the capacity to prioritise and manage competing demands.
  5. A compassionate and person-centred approach, with a genuine commitment to making a positive difference in people's lives.
","workingWithUs":"Working with West Berkshire Council
  1. Flexible working wherever possible between the hours of 07.00-19.00.
  2. Hybrid working wherever possible, working 40% in the office.
  3. Access to a wide range of training and development opportunities.
  4. Generous Local Government pension scheme.
  5. Family friendly policies.
  6. A range of local discounts.
  7. Wellbeing Programme including Employee Assistance Programme and employee benefits.
  8. Generous annual leave entitlement starting at 29 days per annum (plus public holidays), rising by an additional 5 days after 5 years' service.
","lang_code":"en"}

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