Ict Technical Specialist Information Technology

3 weeks ago


Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time
Job Overview

We are seeking a skilled Technical Helpdesk Engineer to provide expert support for our clients under Software Support Maintenance Agreements (SSMA). The ideal candidate will have a strong understanding of enterprise security systems, networks, and IT technologies.

Key Responsibilities:

  1. Provide technical support for software and hardware issues, including user training and on-site support as needed.
  2. Assist with contract management, including generating quotes, renewing software licenses, and tracking contract performance.
  3. Configure deployment packages, manage alert profiles, and implement system changes.
  4. Develop and maintain technical bulletins, conduct internal training, and stay up-to-date with the latest technologies.

Requirements:

  1. Enterprise security systems knowledge (e.g., Genetec, Lenel)
  2. Understanding of networks and IT technologies
  3. Genetec certification
  4. Excellent communication and organizational skills
  5. Proficient in MS Office

Desired Skills:

  1. MCSE/CCNA certification
  2. Experience with MS SQL, JavaScript, and scripting languages (Python, C++)
  3. Certifications in Lenel, Gallagher, Avigilon

What We Offer:

  1. 24 days annual leave plus bank holidays
  2. Rewards and healthcare package
  3. Hybrid working
  4. Company pension

Ongoing training and development opportunities.



  • Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time

    Job OverviewWe are seeking a skilled Technical Helpdesk Engineer to provide expert support for our clients under Software Support Maintenance Agreements (SSMA). The ideal candidate will have a strong understanding of enterprise security systems, networks, and IT technologies.Key Responsibilities:Provide proactive and reactive technical support for clients,...


  • Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time

    Job OverviewWe are seeking a skilled Technical Helpdesk Engineer to provide expert support for our clients under Software Support Maintenance Agreements (SSMA). The ideal candidate will have a strong understanding of enterprise security systems, networks, and IT technologies.Key Responsibilities:Provide proactive and reactive technical support for clients,...


  • Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time

    Job OverviewWe are seeking a skilled Technical Helpdesk Engineer to provide expert support for our clients under Software Support Maintenance Agreements (SSMA). The ideal candidate will have a strong understanding of enterprise security systems, networks, and IT technologies.Key Responsibilities:Provide technical support for software and hardware issues,...


  • Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time

    Job OverviewWe are seeking a skilled Technical Helpdesk Engineer to provide expert support for our clients under Software Support Maintenance Agreements (SSMA). The ideal candidate will have a strong understanding of enterprise security systems, networks, and IT technologies.Key Responsibilities:Provide technical support for software and hardware issues,...


  • Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time

    Job OverviewWe are seeking a skilled Technical Helpdesk Engineer to join our team at Custom Intelligent Security. As a key member of our support team, you will be responsible for providing proactive and reactive support to our clients under Software Support Maintenance Agreements (SSMA).Key Responsibilities:Technical Support: Troubleshoot and resolve...


  • Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time

    Job OverviewWe are seeking a skilled Technical Helpdesk Engineer to join our team at Custom Intelligent Security. As a key member of our support team, you will be responsible for providing proactive and reactive support to our clients under Software Support Maintenance Agreements (SSMA).Key Responsibilities:Technical Support: Troubleshoot and resolve...


  • Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time

    Job OverviewWe are seeking a skilled Technical Helpdesk Engineer to join our team at Custom Intelligent Security. As a key member of our support team, you will be responsible for providing proactive and reactive support to our clients under Software Support Maintenance Agreements (SSMA) and assisting our internal teams.Key Responsibilities:Technical Support:...


  • Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time

    Job OverviewWe are seeking a skilled Technical Helpdesk Engineer to join our team at Custom Intelligent Security. As a key member of our support team, you will be responsible for providing proactive and reactive support to our clients under Software Support Maintenance Agreements (SSMA) and assisting our internal teams.Key Responsibilities:Technical Support:...


  • Watford, Hertfordshire, United Kingdom JobMatcha Full time

    We are seeking a skilled ICT Buyer to join our procurement team at JobMatcha. The ideal candidate will be responsible for sourcing, negotiating, and purchasing ICT/Overhead products and services to support our organisation's needs.Key Responsibilities:Sourcing and Procurement: Identify and evaluate suppliers of ICT and Overhead products and services,...


  • Watford, Hertfordshire, United Kingdom JobMatcha Full time

    Job Description:JobMatcha is seeking a skilled Procurement Specialist to join our procurement team. The ideal candidate will be responsible for sourcing, negotiating, and purchasing ICT/Overhead products and services to support our organisation's needs.Key Responsibilities:Identify and evaluate suppliers of ICT and Overhead products and services, ensuring...


  • Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time

    Job OverviewWe are seeking a highly skilled Technical Helpdesk Engineer to join our team at Custom Intelligent Security. As a key member of our support team, you will be responsible for providing proactive and reactive support to our clients under Software Support Maintenance Agreements (SSMA).Key Responsibilities:Technical Support: Troubleshoot and resolve...


  • Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time

    Job OverviewWe are seeking a highly skilled Technical Helpdesk Engineer to join our team at Custom Intelligent Security. As a key member of our support team, you will be responsible for providing proactive and reactive support to our clients under Software Support Maintenance Agreements (SSMA).Key Responsibilities:Technical Support: Troubleshoot and resolve...


  • Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time

    Job OverviewWe are seeking a highly skilled Technical Helpdesk Engineer to join our team at Custom Intelligent Security. As a key member of our support team, you will be responsible for providing proactive and reactive support to our clients under Software Support Maintenance Agreements (SSMA) and assisting our internal teams.Key Responsibilities:Technical...


  • Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time

    Job OverviewWe are seeking a highly skilled Technical Helpdesk Engineer to join our team at Custom Intelligent Security. As a key member of our support team, you will be responsible for providing proactive and reactive support to our clients under Software Support Maintenance Agreements (SSMA) and assisting our internal teams.Key Responsibilities:Technical...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Job Title: Plumbing and Heating Customer Support and Design SpecialistWe are seeking a skilled Plumbing and Heating Customer Support and Design Specialist to join our team at Think Specialist Recruitment. As a key member of our team, you will be responsible for providing technical support and design expertise to our clients in the plumbing and heating...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Job Title: Plumbing and Heating Customer Support and Design SpecialistWe are seeking a skilled Plumbing and Heating Customer Support and Design Specialist to join our team at Think Specialist Recruitment. As a key member of our team, you will be responsible for providing technical support and design expertise to our clients in the plumbing and heating...


  • Watford, Hertfordshire, United Kingdom VIQU Limited Full time

    Senior Service Desk Engineer - £35,000 to £40,000VIQU Limited have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage...


  • Watford, Hertfordshire, United Kingdom VIQU Limited Full time

    Senior Service Desk Engineer - £35,000 to £40,000VIQU Limited have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Job Title: HVAC Technical Support SpecialistWe are seeking a highly skilled HVAC Technical Support Specialist to join our team at Think Specialist Recruitment. As a key member of our team, you will provide technical support for project design and products to customers, ensuring seamless communication and resolving any issues that may arise.Key...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Job Title: HVAC Technical Support SpecialistWe are seeking a skilled HVAC Technical Support Specialist to join our team at Think Specialist Recruitment. This is a fantastic opportunity for a motivated individual to provide technical support for project design and products to customers.Key Responsibilities:Provide technical support for project design and...