Operations Manager

3 weeks ago


Leeds, Leeds, United Kingdom Amazon UK Services Ltd. Full time
About the Role

We are seeking a highly motivated and experienced Operations Manager to join our team at Amazon UK Services Ltd. As an Area/Shift Manager, you will be responsible for leading a large and diverse team to ensure the smooth operation of our business.

Key Responsibilities
  • Develop and implement strategies to improve productivity and quality across all shifts
  • Support and lead a team, handling administrative tasks and building a strong team culture
  • Analyse performance data and suggest process improvements to optimise work and enhance customer service
  • Collaborate with other managers to standardise shift processes and drive business objectives
A Day in the Life

You will work shifts and be based at one of our operational sites, maintaining safety standards and monitoring process efficiency. Your days will include prioritising routine team management, daily operational tasks, and other responsibilities such as individual escalations and process improvement work.

About the Team

Our Operations team is at the heart of the Amazon customer experience, responsible for everything from order management to delivery. We put safety first and use the expertise of our people to get packages to their destination quickly, conveniently, and sustainably.

Location

We are open to hiring candidates to work out of various locations across the UK, including Leeds and other operational sites.

Requirements
  • Bachelor's degree (or working towards a bachelor's degree)
  • Advanced proficiency in written and verbal English
  • Relevant experience in performing data analysis
Preferred Qualifications
  • Experience of communicating with a wide range of stakeholders, including peers and leadership
  • Experience in a logistical working environment
  • Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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