CNC Field Service Technician
7 days ago
At Wideopenwest Networks, LLC, we're committed to delivering exceptional service to our customers. As a Field Service Technician, you'll play a vital role in ensuring our facilities run smoothly and our customers receive the best possible experience.
Key Responsibilities:- Perform new connects, reconnects, disconnects, upgrades, downgrades, and change-of-service for phone, internet, or video services.
- Install and relocate outlets, install or remove converters and cable modems, and assure proper signal levels and picture quality.
- Provide superior customer service and maintain a professional appearance/behavior at all times.
- Complete all tasks to WOW quality standards and responsible for motor vehicle per company policy.
- Test, maintain, splice, repair, and replace coax cable, and perform network troubleshooting.
- Quarterly bonuses based on incentive program
- Medical, dental, and vision insurance
- 401k with a company match, PTO, paid holidays, FlexPay, and tuition reimbursement
- Company vehicle, gas card, tools, professional uniform, and PPE
- Defined career pathing opportunities, including Lead, Supervisor, Manager, and Director
- Significant discounts on broadband packages for employees residing in our service areas
We're an equal opportunity employer and welcome applications from all qualified candidates. If you're passionate about delivering exceptional service and have a strong work ethic, we encourage you to apply for this exciting opportunity.
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