Retail Door Supervisor

3 days ago


Brighton, Brighton and Hove, United Kingdom Frasers Group Full time
Company Overview

Frasers Group is a retail success story, boasting unrivalled growth across the UK and Europe. Our dynamic teams drive our continued expansion plan, offering numerous opportunities for ambitious individuals.

Job Description

We seek a Front of House Supervisor to join our Flannels store in Brighton. As a key member of our team, you will create a culture of risk management while maintaining a welcoming, safe, and secure shopping environment.

Key responsibilities include:

  • Greeting and guiding customers while being vigilant and aware of potential risks
  • Completing tasks to enhance stock loss prevention, such as training store teams and reviewing targeted data
  • Building effective working relationships with external agencies
Requirements

To succeed in this role, you must possess:

  • Previous experience working in a retail environment
  • A people management background, with the ability to plan and organise your schedule and delegate responsibilities
  • A commitment to working as part of a large store team
  • Self-motivation and a willingness to use your initiative
  • Excellent communication skills to build great relationships with store teams, visitors, and customers
  • Observational skills to detect risk and de-escalate challenging situations
Salary and Benefits

We offer a competitive salary of £32,495 per annum, along with monthly and quarterly bonuses, commission-led bonuses across a wide range of products, and a group-wide 20% discount across all Frasers Group brands.

Additionally, you can enjoy:

  • 50% instore uniform discount
  • Discounted gym membership
  • Ride to work scheme
  • Long service awards
  • Access to a wide range of development courses with national qualifications


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