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Client Development Manager
2 months ago
The Client Development Manager is a key position within our organization, responsible for building and maintaining strong relationships with our customers in the North of England region. This role is ideal for a self-motivated individual with a proven track record of achieving and exceeding targets in an account management capacity.
Key Responsibilities- Retention and Value: Achieve 95% account and value retention on existing accounts
- Retention and Volume: Zero avoidable home losses (stopping trading with apetito)
- Business Development: Identify opportunities for new partnerships with care suppliers
- Customer Satisfaction: Achieve a score of 90% customer satisfaction
- Proven experience of achieving and exceeding targets from an account management perspective
- Experience delivering training and consultative sales
- Strong commercial acumen and ability to justify a business case
- Objections handling focused around financial issues
- Good O Levels/GCSEs to support high standard of business communication skills and numerical analysis
- Catering experience
- Experience of food/nutritional/technical standards
- Experience of the care sector
- Customer service experience
- A Levels/First Degree
- Intermediate/Advanced Food Hygiene Training
- Clean/virtually clean driving license
- Self-motivated individual with proven organizational and training skills
- Team player with ability to work within a team to meet joint objectives
- Passion for the role and ability to show empathy with customers
- Gravitas and credibility with owners and management boards
- Resilient and determined with excellent influencing and interpersonal skills
- Competitive salary - accredited Living Wage employer
- Company car
- 25 days holiday per year, plus bank holidays
- Option to purchase up to 5 additional days annual leave per year
- Generous annual bonus scheme
- Pension scheme - employer matched contributions up to 5%
- Life assurance scheme worth 2x annual salary
- Free turkey or voucher at Christmas
- apetito perks scheme including salary sacrifice options and retail discounts