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Supporting Lettings Officer

2 months ago

Lowestoft, Suffolk, United Kingdom Hales Group Limited Full time
Supporting Lettings Officer

Hales Group Limited is seeking a skilled Supporting Lettings Officer to join our team on a temporary basis for 3-6 months. The successful candidate will work with vulnerable households in the East Suffolk area, providing support to ensure they can manage their tenancy and contribute positively to their community.

Key Responsibilities:
  • Manage a caseload of individuals who have experienced a housing crisis, providing a service that helps them build life skills and resilience to prevent future homelessness.
  • Develop trusting relationships with clients, understanding their complex needs and working to improve their confidence and motivation to progress.
  • Refer clients to other service providers or request assistance from the wider team and specialist services as needed.
  • Liaise with landlords regarding tenancy breaches and potential legal action, working to save the tenancy and attending court hearings as necessary.
  • Conduct home visits to investigate households' circumstances and provide support as required.
  • Have a good understanding of the issues affecting housing affordability and work to address these challenges.

This is a unique opportunity to make a positive impact on the lives of vulnerable individuals and families in the East Suffolk area. If you are a motivated and compassionate individual with a passion for supporting others, we encourage you to apply for this role.