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Sales Associate

2 months ago

Leeds, Leeds, United Kingdom Moss Full time
About Us

Moss is a leading menswear brand with a rich history of over 170 years. Our vision is to be admired for our craft, experience, and sustainability. We're not just a brand, we're a partner in styling individuals for moments that matter.

Job Summary

We're seeking a highly motivated and customer-focused Sales Associate - Brand Ambassador to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales, and promoting our brand values.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive and personalized experience for every customer
  • Drive sales and revenue growth through effective product knowledge, upselling, and cross-selling
  • Act as a brand ambassador, promoting our values and products to customers and colleagues alike
  • Assist with stockroom and back area housekeeping, including receiving deliveries and adhering to stock and cash control procedures
  • Develop and maintain a deep understanding of our products, features, and benefits
  • Reflect the aesthetic of Moss through personal style and presentation
  • Embrace continuous self-improvement, resilience, and efficient time management
  • Communicate effectively with colleagues and customers, inspiring and guiding meaningful relationships
Benefits
  • 70% discount across all our stores
  • Generous bonus scheme, paying up to 15% of your gross monthly salary each month
  • Refer a Friend scheme, with a £500 bonus for successful referrals
  • Season Ticket Loan and Cycle to Work Scheme for eco-friendly travel
  • Discounted Gym Membership with PureGym
  • Life Insurance and Access to Moss Learning, an online learning platform for skill enhancement
  • Employee Hub, providing easy access to colleague benefits, recognition, wellbeing, and company updates
  • New Baby Gift, celebrating important personal milestones of colleagues