Customer Service and Sales Expert

5 days ago


Cheltenham, Gloucestershire, United Kingdom Howden Group Full time
Job Description:

We are seeking an experienced Sales and Customer Service Advisor to join our highly successful Commercial Schemes division at Howden Group. As a key member of our team, you will be responsible for delivering outstanding customer service to our clients while achieving personal operational targets.

In this role, you will handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards. You will also be responsible for processing adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums.

The ideal candidate will have a minimum of 12 months customer service and administrative experience. A strong understanding of commercial insurance is also essential. In addition, you will need to possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits including flexible working hours and opportunities for career development.

If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

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