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Team Leader in Housekeeping and Team Manager

1 month ago

London, Greater London, United Kingdom Accor Hotels Full time

About the Role:


We are looking for a skilled Team Leader in Housekeeping to join our team at Accor Hotels. As a Team Leader, you will be responsible for managing a team of housekeeping staff, ensuring that all guests have an exceptional experience.



Job Summary:

  • Manage a team of housekeeping staff to ensure impeccable presentation and behaviour
  • Prepare work schedules and training plans to optimize team performance
  • Analyse guest comments and implement corrective actions to improve service quality


Responsibilities:

  • Ensure staff behaviour and presentation meet high standards
  • Organise welcome and integration of new employees
  • Prepare work schedules and training plans
  • Train staff on floor processes
  • Ensure documentation and information in hotel rooms is well presented
  • Analyse guest comments and implement corrective actions


Requirements:

  • 2 years of experience in a similar role as Team Leader in Housekeeping
  • Guest-focused personality
  • Fluency in English
  • Additonal languages are a plus


What We Offer:

  • $50,000 - $65,000 per year, depending on experience
  • Opportunity to grow within the company
  • Diverse and inclusive work environment