Customer Experience Specialist

5 days ago


Truro, United Kingdom Phase Eight Full time

Do you have a passion for delivering exceptional customer experiences? Are you an expert in fashion and styling? We are seeking a highly skilled Style Advisor to join our Phase Eight team.

About the Role

As a Style Advisor, you will be responsible for providing personalized styling advice, promoting our premium products, and driving sales through exceptional customer service.

Key Accountabilities:

  1. Greet and assist customers in a professional and consultative manner, building strong relationships and exceeding customer expectations
  2. Deliver inspirational product presentations to drive store performance and sales growth
  3. Operate electronic Point of Sale systems efficiently, accurately handling transactions and anticipating future opportunities to engage customers
  4. Contribute to visual merchandising and store displays, maintaining a visually appealing environment that showcases our products

Requirements:

  • Proven track record in customer-facing roles, preferably in retail or fashion
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Flexible and adaptable, with a willingness to learn and grow within the role

What We Offer:

  • A competitive salary of £28,000 - £32,000 per annum, based on experience
  • Comprehensive training and development opportunities to enhance your skills and career progression
  • A dynamic and supportive work environment with a passionate team committed to excellence
  • A 12-hour contract with regular breaks and flexibility to manage workload

About Us

At Phase Eight, we value our employees and strive to create an inclusive culture that welcomes, develops, and celebrates diversity. We are committed to supporting employee growth and development, offering ongoing training and development opportunities to enhance your skills and career progression.



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