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Assistant Property Manager
2 months ago
We are seeking a highly motivated and experienced Assistant Property Manager to join our team at Tate & Harriss - Property Recruitment. As an Assistant Property Manager, you will play a key role in supporting our Property Manager in the day-to-day management of our property portfolio.
Key Responsibilities:- Manage a portfolio of 150 properties, ensuring timely and efficient handling of all property-related tasks.
- Conduct viewings with prospective tenants, providing excellent customer service and ensuring a smooth viewing experience.
- Act as a point of contact for ongoing client care, responding to queries and resolving issues in a professional and polite manner.
- Liaise with customers and clients to ensure their needs are met, providing regular updates and communication.
- Handle daily enquiries via calls, emails, and visits, providing accurate and timely information to clients and customers.
- Arrange inventory check-ins and check-outs, ensuring all properties are accurately recorded and maintained.
- Oversee snagging issues at the beginning of tenancies, ensuring all properties are ready for occupation.
- Deal with day-to-day property maintenance issues and queries, working closely with our maintenance team to resolve any problems.
- Organize renewal of safety certificates and remedial works during tenancies, ensuring all properties comply with relevant legislation.
- Carry out mid-term property visits, ensuring all properties are being maintained to a high standard.
- Manage the end of tenancy process, including the return of deposits and ensuring all properties are prepared for re-letting.
- Deal with tenancy agreements and renewal paperwork, ensuring all documents are accurate and up-to-date.
- Comply with all current legislation affecting the business, ensuring our property management practices are compliant and up-to-date.
- Ensure all management systems are kept up to date and maintained, providing accurate and timely reporting to our Property Manager.
- 1+ years' experience in property management, with a strong understanding of the lettings process.
- Good IT skills, including Excel, PowerPoint, and Word.
- The ability to multi-task and prioritize effectively, working in a fast-paced environment.
- A good understanding of the lettings offer process and the ability to confidently put offers to clients.
- Excellent written and communication skills, with the ability to provide clear and concise information to clients and customers.
- The ability to work in a busy environment as part of a team, with a strong focus on customer service and satisfaction.
- Strong organization skills and a meticulous attention to detail, with the ability to maintain accurate records and reports.
- A 'can-do' attitude and a proactive approach, with the ability to take the initiative and ownership of tasks and projects.
- Outstanding customer service skills, with the ability to provide exceptional service to clients and customers.
We offer a competitive salary package and benefits, including a basic salary of £25,000 - £30,000 DOE, a yearly bonus worth £500 - £2,500, and a range of other benefits. If you are a motivated and experienced property professional looking for a new challenge, please apply today.
