Team Member
1 week ago
Role Overview:
As a Team Member at SSP Group, you will be part of a dynamic team that delivers exceptional customer experiences across various food and beverage brands. Your primary responsibility will be to engage with customers, provide outstanding service, and ensure a clean, safe, and welcoming environment.
Key Responsibilities:
- Provide exceptional customer service, ensuring a positive experience for all customers.
- Maintain a clean, safe, and welcoming environment, adhering to company standards and regulations.
- Collaborate with team members to ensure smooth and efficient operations, achieving sales targets and exceeding customer expectations.
- Bring the SSP values to life, embodying our commitment to diversity, inclusion, and customer satisfaction.
Benefits:
- Free meal while on shifts.
- Employee discounts on various SSP brands and franchises across the UK.
- Friends and Family App, offering 20% discount across our Catering, Whistlestop, and Urban Express units.
- Access to award-winning training, apprenticeships, and development programs to enhance your skills and advance your career.
- Health and wellbeing support, including Retail Trust, flexible working, and comprehensive family-friendly leave.
- Culture that values diversity and inclusion, with various networks to support you, such as LGBTQ+, Women's Network, Neurodiversity, and Disability.
- Activities, including Barista Competition, Millie's Cookies Ice off Challenge, and Superstars Recognition.
- Financial support, including Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, and competitive pay rates.
Requirements:
- Engage with customers and provide an outstanding customer experience.
- Ensure a clean, safe, and welcoming environment.
- Collaborate with team members to ensure smooth and efficient operations.
- Bring the SSP values to life.
SSP Group is an equal opportunity employer, seeking to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.
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