Team Member

3 weeks ago

Hounslow, Greater London, United Kingdom SSP Group Full time

Role Overview:

As a Team Member at SSP Group, you will be part of a dynamic team that delivers exceptional customer experiences across various food and beverage brands. Your primary responsibility will be to engage with customers, provide outstanding service, and ensure a clean, safe, and welcoming environment.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a positive experience for all customers.
  • Maintain a clean, safe, and welcoming environment, adhering to company standards and regulations.
  • Collaborate with team members to ensure smooth and efficient operations, achieving sales targets and exceeding customer expectations.
  • Bring the SSP values to life, embodying our commitment to diversity, inclusion, and customer satisfaction.

Benefits:

  • Free meal while on shifts.
  • Employee discounts on various SSP brands and franchises across the UK.
  • Friends and Family App, offering 20% discount across our Catering, Whistlestop, and Urban Express units.
  • Access to award-winning training, apprenticeships, and development programs to enhance your skills and advance your career.
  • Health and wellbeing support, including Retail Trust, flexible working, and comprehensive family-friendly leave.
  • Culture that values diversity and inclusion, with various networks to support you, such as LGBTQ+, Women's Network, Neurodiversity, and Disability.
  • Activities, including Barista Competition, Millie's Cookies Ice off Challenge, and Superstars Recognition.
  • Financial support, including Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, and competitive pay rates.

Requirements:

  • Engage with customers and provide an outstanding customer experience.
  • Ensure a clean, safe, and welcoming environment.
  • Collaborate with team members to ensure smooth and efficient operations.
  • Bring the SSP values to life.

SSP Group is an equal opportunity employer, seeking to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.

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