Project Support Specialist
3 weeks ago
We are seeking a skilled Project Support Specialist to join our team at Understanding Solutions. As a key member of our support function, you will play a vital role in the successful rollout of Intune and provide first-class support to our clients.
The ideal candidate will have excellent technical documentation skills, be able to plan and execute project-based tasks, and possess a proactive approach to work. You will work closely with our management team to continuously improve the levels of service and be an escalation point within a support function.
Key Responsibilities:
- Provide first-class support to clients
- Lead the rollout of Intune
- Work closely with the management team to improve service levels
- Act as an escalation point within a support function
Requirements:
- ITIL Certified (desirable)
- Excellent technical documentation skills
- Proactive approach to work
- Ability to plan and execute project-based tasks
Working Arrangements:
- Day rate: £300 Inside IR35
- Start Time: ASAP
- Location: Oxford – 5 days a week
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