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Team Leader
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Team Leader to join our team in Coventry. As a Team Leader, you will be responsible for supporting the safe and efficient running of the warehouse shift, focusing on agency colleagues while also supporting the Co-op team where required.
Key Responsibilities:
- Support the shift manager with any changes to hours required on shift.
- Access live reports in relation to performance and breaks and escalate any issues or concerns to the Co-op on-shift manager.
- Develop a teamwork ethos within the crew to ensure the team feels safe and enjoys working at Co-op.
- Lead the team to work productively through coaching, supporting, and sharing best practice to meet required targets and maintain efficiency.
- Support new workers during their probation to highlight any additional training requirements.
- Be proactive with problem-solving and highlight any areas that could be having a negative impact on the shift.
- Complete New Starter 'One to One' meetings and ensure a weekly informal check-in with Agency Workers during their learning curve to ensure their performance and development are on track.
- Holding meetings with Agency workers, including new starter reviews, informal reviews, disciplinaries, and performance reviews.
- Manage performance by reviewing it every 2 hours and complete any required actions.
- Actively participate in Health and Safety initiatives on site, including Pristine behavioral checks, MHE Pit stops, and Rumbles.
- Accident reporting and supporting Co-op with any associated paperwork required for investigations.
- Manage congestion by working in collaboration with the Co-op warehouse service team and shift managers/duty managers to ensure operating procedures provide a service the customer requires.
Requirements:
- Ability to work flexibly, including weekends.
- Strong leadership and communication skills.
- Experience in a warehouse or operations environment.
- Ability to manage performance and provide coaching and support to team members.
- Knowledge of Health and Safety procedures and protocols.
What We Offer:
- A competitive salary.
- A comprehensive benefits package.
- Opportunities for career development and growth.
- A supportive and collaborative work environment.