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Technical Claims Handler
2 months ago
Job Title: Technical Claims Handler
Department: Sopp+Sopp - Leasing Team
Location: Peterborough
Hours: 37.5 hours per week
Salary: From £24,000
We're looking for a skilled Technical Claims Handler to join our team.
**Key Responsibilities**
- Manage customer accounts and resolve claims in a timely and efficient manner.
- Utilize Activate Groups bespoke software and databases to record and update information.
- Take ownership of customer queries and resolve issues end-to-end.
- Prioritize tasks and manage workload to meet SLAs.
- Provide accurate updates to customers and ensure issues are resolved.
Benefits
- 33 days holiday (including bank holidays)
- Personal health cash plan
- Enhanced maternity / paternity / adoption / shared parental pay
- Life assurance: three times basic salary
- Free breakfasts and fruit
What You Can Expect
At Activate Group, we prioritize our team members' health and wellbeing. We offer benefits that support your physical and mental health, as well as opportunities for career growth and development.
About Us
Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ over 700 team members nationwide. We work with leading fleets and insurance companies, supporting drivers involved in road incidents.
We look after every step of the repair process, repairing vehicles at our own body shops and through a UK-wide network of independent repair partners.
Our purpose is to make someone's bad day better. Our values define who we are and how we work with team members, customers, and suppliers:
- Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
- Strive for better – Be bold. Challenge the norm – make small improvements often.
- Win together – Be a team-player. Win together, learn together, respect each other.
