1st Line ICT Support Specialist
4 weeks ago
Endeavour Recruitment Solutions is seeking a skilled 1st Line ICT Support Engineer to join our client's team based north of Portsmouth, Hampshire.
Job SummaryThe successful candidate will provide technical support to external customers, assisting them with hardware and software problems via phone, email, or onsite.
Key Responsibilities- Provide technical support, answering support queries either onsite or via phone or email.
- Respond to enquiries from clients and help them resolve any hardware or software problems.
- Support users in the use of computer equipment by providing necessary assistance.
- Allocate more complex service issues to the relevant IT Support member.
- Arrange for external technical support where problems cannot be resolved in-house.
- Install authorized software to laptops and desktops.
- Troubleshoot desktop and system problems, diagnose, and solve hardware/software issues.
- PC performance monitoring, diagnosing, and resolving technical issues.
- Additional responsibilities as requested by the IT Helpdesk Manager.
- Antivirus installation to all desktops and laptops.
- Basic experience troubleshooting MS Office 2016/365.
- Basic knowledge of network (TCP/DCHP/DNS/VPN/Routers/Switches).
Please apply for further details on this excellent full-time, career opportunity.
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1st Line ICT Support Specialist
2 months ago
Winchester, Hampshire, United Kingdom Endeavour Recruitment Solutions Full timeJob Title: 1st Line ICT Support EngineerEndeavour Recruitment Solutions is seeking a skilled 1st Line ICT Support Engineer to join our client's team based in the north of Portsmouth, Hampshire.Job SummaryThe successful candidate will provide technical support to external customers, assisting them with hardware and software problems via phone, email, or...
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1st Line ICT Support Specialist
2 months ago
Winchester, Hampshire, United Kingdom Endeavour Recruitment Solutions Full timeJob Title: 1st Line ICT Support EngineerEndeavour Recruitment Solutions is seeking a skilled 1st Line ICT Support Engineer to join our client's team based in the north of Portsmouth, Hampshire.Job SummaryThe successful candidate will provide technical support to external customers, assisting them with hardware and software problems via phone, email, or...
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