Senior Spa Beauty Therapist
1 month ago
We are seeking a highly skilled and experienced Senior Spa Therapist to join our team at Bannatyne Group. As a Senior Spa Therapist, you will play a key role in delivering exceptional customer service and leading a team of spa therapists to provide a relaxing and rejuvenating experience for our clients.
Key Responsibilities:- Perform a variety of spa treatments, including massages, facials, manicures, and pedicures, tailored to meet guests' individual needs.
- Lead, mentor, and support junior spa therapists, ensuring a culture of continuous learning and professional growth.
- Liaise and support the spa manager to ensure seamless operations.
- Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
- Ensure the proper use of spa equipment and maintain high standards of cleanliness.
- Build and maintain strong client relationships, encouraging repeat visits and referrals.
- Assist in promoting spa services, special offers, and products to enhance the guest experience based on consultations.
- Maximise revenue opportunities in accordance with your targets and seek assistance if needed.
- Stay informed about the latest industry trends and techniques to continuously enhance your skills.
- Adhere to all company health and safety guidelines.
- NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
- Proven experience as a spa therapist.
- Strong interpersonal and communications skills and a customer-focused attitude.
- A genuine passion for health, wellness, and customer service.
- The ability to establish rapport, build trust, and demonstrate credibility.
- Ability to work flexible hours, including weekends and holidays.
- B-Fuelled - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted spa treatments - 30%.
- Discounted spa goods - 20% ELEMIS products.
- Discounted meals and beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being, and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
At Bannatyne Group, we are dedicated to excellence in health and wellness. As a Senior Spa Therapist, you will have the opportunity to assist with leading a team, inspire excellence, and make a significant impact on our clients' well-being. You'll work in a luxurious environment, equipped with the best tools and products, and surrounded by a team that values your expertise.
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