Branch Customer Experience Manager

1 week ago


CA HE, United Kingdom Arnold Clark. Full time

Carlisle Motorstore Job Summary:

We are seeking a skilled Branch Customer Experience Manager to join our team in Carlisle. This is an excellent opportunity to develop your career and become part of a successful business.

About You:

We are looking for someone who is passionate about delivering exceptional customer experiences and has excellent communication and problem-solving skills. You should be able to work effectively in a fast-paced environment and have a strong ability to multitask.

Responsibilities:

  • Managing a team of customer-facing staff
  • Developing and implementing customer service strategies
  • Monitoring and improving customer satisfaction levels
  • Coordinating events and promotions

Requirements:

  • 3+ years' experience in a customer-facing role
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills

What We Offer:

  • Competitive salary: £30,000 - £35,000 per annum (dependent on experience)
  • Opportunities for career progression
  • Generous holiday allowance
  • Private healthcare


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