Branch Customer Experience Manager
1 week ago
Carlisle Motorstore Job Summary:
We are seeking a skilled Branch Customer Experience Manager to join our team in Carlisle. This is an excellent opportunity to develop your career and become part of a successful business.
About You:
We are looking for someone who is passionate about delivering exceptional customer experiences and has excellent communication and problem-solving skills. You should be able to work effectively in a fast-paced environment and have a strong ability to multitask.
Responsibilities:
- Managing a team of customer-facing staff
- Developing and implementing customer service strategies
- Monitoring and improving customer satisfaction levels
- Coordinating events and promotions
Requirements:
- 3+ years' experience in a customer-facing role
- Strong leadership and management skills
- Excellent communication and interpersonal skills
What We Offer:
- Competitive salary: £30,000 - £35,000 per annum (dependent on experience)
- Opportunities for career progression
- Generous holiday allowance
- Private healthcare
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