Front of House Team Leader

3 weeks ago

East Dunbartonshire Council, United Kingdom Stonegate - Proper Pubs Full time

Front of House Team Leader Opportunity

We are seeking an experienced Team Leader to join our team at The Station in East Dunbartonshire. As a Front of House Team Leader, you will be responsible for supporting and coaching your team to deliver exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities:

  • Support and mentor your team to achieve high standards of customer service
  • Work closely with the management team to create and deliver a vision for the front of house area
  • Ensure compliance with company standards and policies in the manager's absence
  • Develop and implement strategies to improve customer satisfaction and loyalty

What We Offer:

  • Award-winning training and development programs
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance
  • Employee assistance program

At Stonegate Group, we pride ourselves on providing a proper home for live sport, serving a proper pint, and consistently offering proper pub food. We aim to create a proper, traditional pub atmosphere for our guests. If you are passionate about providing great quality and straightforward food and drink, then a career at a proper pub could be for you.

About Us:

Stonegate Group is the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you.

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