Front of House Team Leader

3 weeks ago

East Dunbartonshire Council, United Kingdom Stonegate - Pub & Dining Full time

Front of House Team Leader Opportunity

We are seeking an experienced and passionate Front of House Team Leader to join our team at Village Inn, a popular pub and restaurant in Arrochar. As a Front of House Team Leader, you will be responsible for creating a welcoming atmosphere for our guests, supporting and mentoring your team, and working closely with the management team to deliver exceptional customer service.

Key Responsibilities:

  • Lead and motivate your team to provide exceptional customer service
  • Support the management team in creating and delivering a vision for the front of house team
  • Ensure standards and compliance are maintained in the manager's absence
  • Develop and implement strategies to improve customer satisfaction and loyalty

What We Offer:

  • Award-winning training and development programs
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance
  • Employee assistance program

At Stonegate Group, we pride ourselves on being the largest operator of pubs, bars, and late-night venues in the UK. Our diverse and well-known brands include Slug & Lettuce, Be At One, and Popworld. If you're passionate about delivering exceptional customer service and leading a team, we'd love to hear from you.

Please note that this role requires you to be at least 18 years old due to the sale of alcohol.

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