Digital Customer Engagement Lead

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom WeComm Full time
Job Description

We are seeking an experienced Digital Customer Engagement Lead to join our team at WeComm.

This is a unique opportunity for you to craft customer-centric strategies that engage, retain, and excite our audience, making every interaction count. You will lead a talented team, plan and deliver standout campaigns across email, push, and SMS, and collaborate with teams from Buying and Merchandising to Brand and Studio.

To succeed in this role, you should be a strategic thinker with a love for insights and creativity, able to innovate using data to drive personalisation, segmentation, and testing strategies. Your salary will be around $110,000 per annum, reflecting your skills and experience.

As a key member of the Digital Team, you will work on crafting stand-out campaigns, utilising data to inform personalisation and segmentation, and driving innovative strategies that set the standard in customer experience.

You'll need strong analytical skills, excellent communication abilities, and a passion for staying up-to-date with the latest trends and technologies in marketing automation.

We offer a dynamic and supportive work environment, where you can grow your career and contribute to shaping the future of online retail. If you're passionate about delivering exceptional customer experiences, this role could be the perfect fit for you.



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