Food and Beverage Team Manager
2 weeks ago
About the Role
As a Food and Beverage Team Manager at Ibis Styles Glasgow Centre West, you will be responsible for leading a team of 15 in providing exceptional customer service and ensuring seamless service experiences for our guests. You will oversee daily shift activities, from setting up tables to making sure orders flow smoothly, and support and guide the team in delivering their best.
Key Responsibilities
- Lead the F&B team with a positive vibe and help create a welcoming atmosphere for guests.
- Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy.
- Support and guide the team, helping with training and encouraging everyone to deliver their best.
- Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive.
- Coordinate with the kitchen and bar to ensure smooth service and efficient ordering and plating.
- Monitor stock levels and assist with inventory, ensuring we are set up for success every shift.
- Schedule and plan shifts, making sure the team is prepared and ready to go.
- Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.
- Manage the independent coffee shop, bar, dinner experience, and buffet-style breakfast.
What We Need From You
- A natural people person who is excited to take on a leadership role, with some experience in food and beverage.
- Ideally suited for a strong supervisor, ready to take their next step.
- Strong communication skills, able to motivate and energize team members while keeping things running smoothly.
- Quick thinking and problem-solving skills to handle guest needs on the fly.
- Organized and adaptable, managing multiple tasks with ease.
- A team player through and through, ready to jump in wherever needed to support the crew.
- High energy and a flexible attitude, thriving in a fast-paced, lively setting.
About Us
Ibis Styles Glasgow Centre West is an equal opportunity employer, passionate about the industry and committed to putting our people first. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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