Financial Crime Prevention Consultant
3 days ago
We are seeking a Financial Crime Prevention Consultant to join our team at LexisNexis Risk Solutions. The estimated salary for this position is $100,000 - $130,000 per year.
You will be responsible for supporting and delivering the onboarding and ongoing customer management of new and existing customers of the RiskNarrative Digital Onboarding & Financial Crime platform.
In this role, you will use your expertise in product and industry knowledge to ensure the best experience for our customers while delivering projects in a timely manner.
Key Responsibilities:
- Using your knowledge of the RiskNarrative product suite to provide valuable insight and guidance to customers.
- Delivering bespoke on-boarding requirements of new business customers to the RiskNarrative Digital Onboarding & Financial Crime platform.
- Working closely with the Client Director on dedicated customer accounts to offer a proactive and excellent customer service.
- Gathering client requirements by asking the right questions and documenting details to configure our systems while liaising with internal and external stakeholders.
Requirements:
- Experience of implementing and configuring bespoke customer SaaS products.
- Demonstrate use of REST API for integrating SaaS platforms, familiar with JSON, XML, and Webhooks.
- Able to meet deadlines to meet client performance guarantees and service level agreements while delivering exceptional customer service.
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