Current jobs related to Application Support Specialist - Reading, Reading - Itineris

  • Higher Education Support Specialist

    2 weeks ago

    Reading, Reading, United Kingdom Beacon Support Full time

    Beacon Support Ltd. is seeking a highly skilled Specialist Mentor to provide one-to-one support to Higher Education students with disabilities/mental health conditions.The ideal candidate will have excellent communication skills, organisational skills, and flexibility to adapt to the changing needs of the students they are supporting.As a Specialist Mentor,...

  • ERP Application Support Specialist

    3 weeks ago

    Reading, Reading, United Kingdom Cloud2 Consult Full time

    ERP Application Support SpecialistAt Cloud2 Consult, we are seeking an experienced ERP Application Support Specialist to join our team. As an Application Support Specialist, you will be part of a rotating team that delivers comprehensive support to our UK clients.About the RoleThe position is UK-based, with a mix of on-site and remote work. You will join the...

  • ERP Application Support Specialist

    3 weeks ago

    Reading, Reading, United Kingdom Cloud2 Consult Full time

    Job Title: ERP Application Support SpecialistAbout the Role:We are seeking an experienced ERP Application Support Specialist to join our Service Delivery Team. As an Application Support Consultant, you will be part of a rotating team that delivers comprehensive support to UK clients.Responsibilities:Diagnose and resolve incidents or bugs, and when...

  • Mental Health Support Specialist

    4 weeks ago

    Reading, Reading, United Kingdom Beacon Support Full time

    Beacon Support Ltd. Job OpportunityWe are seeking a highly skilled and compassionate Specialist Mentor to join our team at Beacon Support Ltd. The successful candidate will provide one-to-one support to Higher Education students with disabilities or mental health conditions, helping them to develop coping strategies and techniques to overcome their specific...

  • Application Integration Specialist

    3 weeks ago

    Reading, Reading, United Kingdom Damia Group Full time

    **Application Integration Specialist Role**The Damia Group is seeking an experienced Application Integration Specialist to join our team. As an Application Integration Specialist, you will be responsible for integrating COTS and bespoke applications onto various Windows Desktop and Server platforms.**Key Responsibilities**Assess and select appropriate design...

  • Application Support Specialist

    1 month ago

    Reading, Reading, United Kingdom Punter Southall Group Full time

    Role OverviewWe are seeking a skilled 2nd Line Application Support Analyst to join our team at Punter Southall Group.As an Application Support Analyst, you will be responsible for providing 2nd line IT & application support, as well as being involved in ongoing project work. Your key responsibilities will include gathering information on IT service issues,...

  • Application Support Specialist

    1 month ago

    Reading, Reading, United Kingdom Punter Southall Group Full time

    Role OverviewWe are seeking a skilled 2nd Line Application Support Analyst to join our team at Punter Southall Group.As an Application Support Analyst, you will be responsible for providing 2nd line IT & application support, as well as being involved in ongoing project work. Your key responsibilities will include gathering information on IT service issues,...

  • Application Support Specialist

    5 days ago

    Reading, Reading, United Kingdom Punter Southall Group Full time

    OverviewWe are seeking a skilled 2nd Line Application Support Analyst to join our team, providing 2nd line IT & application support, as well as being involved in ongoing project work.Responsibilities include gathering information on IT service issues, mapping operational business issues to the underlying application and infrastructure architecture,...

  • Application Support Specialist

    3 weeks ago

    Reading, Reading, United Kingdom Punter Southall Group Full time

    Role OverviewWe are seeking a skilled Application Support Analyst to join our team at Punter Southall Group. As a key member of our IT department, you will be responsible for providing 2nd line IT & application support, as well as contributing to ongoing project work.Your key responsibilities will include gathering information on IT service issues, mapping...

  • Application Integration Specialist

    3 weeks ago

    Reading, Reading, United Kingdom Damia Group Ltd Full time

    Job Title: Application Integration SpecialistWe are seeking an experienced Application Integration Specialist to join our team at Damia Group Ltd. As an Application Integration Specialist, you will be responsible for integrating COTS and bespoke applications onto various Windows Desktop and Server platforms.Key Responsibilities:Integrate COTS and bespoke...

  • Application Support Specialist

    4 weeks ago

    Reading, Reading, United Kingdom Punter Southall Group Full time

    Role OverviewWe are seeking a skilled Application Support Analyst to join our team, responsible for providing 2nd line IT & application support and contributing to ongoing project work.Key ResponsibilitiesGather information on IT service issues and map operational business issues to the underlying application and infrastructure architecture.Investigate and...

  • Application Support Specialist

    2 months ago

    Reading, Reading, United Kingdom Itineris Full time

    Job Title: Application Support ConsultantAs a key member of our Service Delivery Team, you will provide exceptional support to our UK customers on all UMAX functionalities.In this role, you will develop strong professional relationships with our clients and become a functional expert on our UMAX application.The role will be based in the UK, with a mix of...

  • Application Support Specialist

    2 months ago

    Reading, Reading, United Kingdom Itineris Full time

    Job Title: Application Support ConsultantAs a key member of our Service Delivery Team, you will provide exceptional support to our UK customers on all UMAX functionalities.In this role, you will develop strong professional relationships with our clients and become a functional expert on our UMAX application.The role will be based in the UK, with a mix of...

  • Application Support Specialist

    4 weeks ago

    Reading, Reading, United Kingdom Itineris Full time

    Job Title: Application Support ConsultantAs a key member of our Service Delivery Team, you will play a crucial role in providing exceptional support to our UK customers on all UMAX functionalities. Your primary responsibility will be to develop strong professional relationships with our clients, while also becoming a functional expert on our UMAX...

  • Application Support Specialist

    1 month ago

    Reading, Reading, United Kingdom Itineris Full time

    Job Title: Application Support ConsultantAs a key member of our Service Delivery Team, you will provide exceptional support to our UK customers, ensuring the high availability and optimal performance of our UMAX application.Key Responsibilities:Diagnose and resolve incidents and bugs, providing timely updates to customers and ensuring prompt closure.Perform...

  • Application Support Specialist

    1 month ago

    Reading, Reading, United Kingdom Itineris Full time

    Job Title: Application Support ConsultantAs a key member of our Service Delivery Team, you will provide exceptional support to our UK customers, ensuring the high availability and optimal performance of our UMAX application.Key Responsibilities:Diagnose and resolve incidents and bugs, providing timely updates to customers and ensuring prompt closure.Perform...

  • Application Support Specialist

    1 month ago

    Reading, Reading, United Kingdom Itineris Full time

    Job Title: Application Support ConsultantAbout the Role:We are seeking a highly skilled Application Support Consultant to join our team at Itineris. As a key member of our Service Delivery Team, you will provide 2nd and 3rd line functional and technical support to our customers, ensuring the high availability of our UMAX application and guaranteeing high...

  • Application Support Specialist

    1 month ago

    Reading, Reading, United Kingdom Itineris Full time

    Job Title: Application Support ConsultantAbout the Role:We are seeking a highly skilled Application Support Consultant to join our team at Itineris. As a key member of our Service Delivery Team, you will provide 2nd and 3rd line functional and technical support to our customers, ensuring the high availability of our UMAX application and guaranteeing high...

  • Application Integration Specialist

    3 weeks ago

    Reading, Reading, United Kingdom Damia Group Ltd Full time

    Job DescriptionApplication Integration Specialist - 6-month contract - £500-£600 per day (inside IR35) - Full-time, on-site in Reading (Occasional travel to secure customer and client sites may also be required)The Application Integration Specialist role is responsible for integrating COTS and bespoke applications onto various Windows Desktop and Server...

  • Application Support Specialist

    2 months ago

    Reading, Reading, United Kingdom Itineris Full time

    Job Title: Application Support ConsultantAs a key member of our Service Delivery Team, you will provide exceptional support to our UK customers on all UMAX functionalities.In this role, you will develop strong professional relationships with our clients and become a functional expert on our UMAX application.The role will be based in the UK, with a mix of...

Application Support Specialist

2 months ago

Reading, Reading, United Kingdom Itineris Full time
{"title": "Application Support Consultant", "description": "Job Summary

We are seeking a highly skilled Application Support Consultant to join our team at Itineris. As a key member of our Service Delivery Team, you will provide 2nd and 3rd line functional and technical support to our customers after their go live.

The ideal candidate will have a strong interest in functional business processes, a minimum of 2-3 years of experience in an Application support role, and excellent analytical and problem-solving skills.

Key Responsibilities
  • Treat Records initiated by the Customer: diagnose and solve problems or make adjustments as needed.
  • Incidents/bug fixes: give status updates to the customer, follow up, and close the incident.
  • Functional changes: perform impact analysis, determine which changes to record, and realize the change after customer approval.
  • Assure a professional and successful service delivery approach towards the customer.
  • Participate in project and implementation activities to support service readiness ahead of go live.
  • Respect all agreements between Itineris and the Customer, as set in the Service Level Agreement (SLA) document.
  • Provide input, advice, and training to key-users and colleagues.
  • Take part in project-related activities as required.
  • Participate in the outside business hours standby schedule to ensure the resolution of incidents.
  • Bridge between the client's organization and the Itineris Operations team when functional questions arise.
Requirements
  • Strong interest in functional business processes.
  • Min. 2-3 years previous experience in an Application support role.
  • MS Dynamics AX or D365 experience is a plus.
  • Strong customer focus, quality driven, and proactive.
  • Client-facing experience.
  • In-depth analytical and problem-solving skills.
  • Quick learner and eager to learn.
  • Result-oriented and responsible.
  • Team player with a flexible attitude.
  • Fluent in English, with excellent oral and written communication skills.
  • Knowledge of a business application (ERP is an asset).
  • Willing to travel regularly to the client's premises (Reading).
  • UK residents with RTW only (we do not offer sponsorships).
", "lang_code": "en-US"}