Customer Service Ambassador

3 weeks ago


Mildenhall, Suffolk, United Kingdom Screwfix Direct Ltd Full time

We are seeking a highly motivated Retail Assistant to join our team at Screwfix Direct Ltd.

About the Role

This is an exciting opportunity for someone who enjoys providing exceptional customer service and supporting the running of a store. As a key member of our team, you will play a vital role in ensuring our customers receive outstanding service and have an excellent shopping experience.

Key Responsibilities:
  • Customer Service: Welcome customers into the store, understand their needs, guide them to the right products, and provide assistance as needed.
  • Warehouse Standards: Assist with deliveries, maintain product stock, collect customer orders, and ensure high standards are met.
  • Team Player: Join a collaborative team that takes pride in their store, works together, and has fun along the way.
Requirements:
  • A positive can-do attitude with excellent communication skills.
  • The ability to work hard and make the most of our training opportunities.
  • Friendly, flexible, reliable, honest, and enthusiastic.
  • No prior retail experience necessary, just a willingness to learn and grow with our company.
Benefits:
  • Competitive Salary: £8-10 per hour (may include location allowance). We believe in rewarding our employees fairly for their hard work.
  • Annual Leave: 28 days (including Bank Holidays) increasing with length of service up to 33 days.
  • Award-winning company pension scheme - up to 14% Kingfisher contribution.
  • Life cover.
  • 20% discount with Screwfix and B&Q.
  • Discounted healthcare.
  • Company share save schemes.
  • Excellent training and ongoing development to help you reach your full potential.


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