Claims Adjuster Specialist

2 days ago


London, Greater London, United Kingdom Lawes Insurance Recruitment Full time
Job Title: Rural / Agriculture Loss Adjuster

We are seeking an experienced and skilled Claims Adjuster to join our team in Hertfordshire/Buckinghamshire.

This is a field-based position that involves managing a mixed portfolio of claims, including domestic, commercial, and agricultural cases typically up to £150,000.

About the Role:
  • Contribute to general property productivity targets through effective planning and organisation of personal workload.
  • Manage client relationships through SLA's and KPI's achievement, proactive client and broker interaction for efficient claims handling and business development opportunities.
  • Ensure adjusting activities are fully compliant with company procedures and external regulatory requirements.
  • Participate in project delivery, ensuring personal contribution within timescales and project requirements.
  • Maintain awareness of Business Continuity programme and role within it.
  • Demonstrate knowledge and/or awareness of FCA procedures and TCF initiative.
  • Take responsibility for own training and development.
Skills and Qualifications:
  • Problem-solving ability to address issues and take appropriate steps.
  • Experience with Symbility would be advantageous.
  • Project management skills to deliver targets within budgets and timescales.
  • Attention to detail and dispute resolution handling skills.
  • Efficient use of technology and ability to work on own initiative and in a team environment.
  • Strong written and verbal communication skills.
Requirements:
  • Insurance qualification (ACII or ACILA) or extensive claims adjusting experience preferred.
  • Previous involvement in insurer client relationship management.
  • Experience of agricultural insurance claims, rural communities, and challenges preferred.

Salary: £60,000 - £80,000 per annum (dependent on experience).



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