Claims Adjuster Specialist

3 days ago


London, Greater London, United Kingdom Better People Full time

About the Role:

We are seeking an experienced Claims Adjuster to join our team at Better People. As a Claims Adjuster, you will be responsible for assessing genuine claims, documenting them professionally, and expediting the process.

The ideal candidate will have experience in handling high-value claims exceeding £100k. You will be the primary point of contact for clients throughout the claim process, which can be worked remotely across the South East region.

Key Responsibilities:

  • Managing an ongoing caseload of high-value claims (£100k+)
  • Regularly updating clients on progress via phone, email, and face-to-face meetings
  • Arranging and attending meetings with external parties (forensics, surveyors, restoration firms) to progress the claim
  • Negotiating settlement claims on behalf of the client
  • Ensuring correct distribution of claim payments according to FCA regulations

Requirements:

  • Experience as a Loss Assessor in high-value cases (£100k+)
  • Previous experience managing own caseload
  • CILA qualification or equivalent
  • Skilled in evaluating claims
  • Excellent communication skills with ability to create professional business communications
  • Full clean driving license and own car

The salary for this role is approximately £55,000 per annum, and a laptop, phone, and full travel expenses will be provided. We offer a comprehensive benefits package.



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