Healthcare Support Specialist

2 months ago


London, Greater London, United Kingdom HFH Healthcare Full time

About HFH Healthcare

HFH Healthcare is a leading provider of specialist nurse-led services to adults and children in their own homes, in and around London and the Southeast of the country.

Our Mission

We are committed to delivering high-quality care and customer service excellence to our clients and their families.

Role Overview

We are seeking a highly skilled and dedicated Care Coordinator to join our team. As a Care Coordinator, you will be responsible for supporting and managing a care portfolio of clients, including regular touchpoints and client visits.

Key Responsibilities

  • Support and manage a care portfolio of clients, including regular touchpoints and client visits.
  • Work closely with clients and supporting carers to ensure a stable team of carers is always rostered in and well in advance.
  • Conduct ongoing carer supervisions and annual appraisals for all carers who work for your clients.
  • Identify and resolve issues arising to ensure continuity of care for your clients.
  • Deliver high-quality care and customer service excellence in all aspects of your work.

What We Offer

  • 25 days annual leave plus Bank Holidays.
  • An extra day off to celebrate your birthday.
  • Swap traditional UK Bank Holidays to support your cultural days.
  • Support development through NVQ's.
  • Childcare vouchers.
  • Social events.
  • Cycle to Work scheme.
  • Free high-quality induction and mandatory training.
  • Free specialist clinical training for complex care, bespoke onsite and in-house development with continuous clinical support.
  • Company pension scheme.
  • Generous Refer a Friend scheme.
  • Blue Card membership giving discounts in many stores.
  • Free confidential wellbeing and support telephone line.
  • Support from mental health first aiders.
  • Free help and support line.


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