Customer Service Representative

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Rubicon Recruitment Agency Full time
Customer Service Representative

Are you a great communicator with a passion for customer service? We are seeking a Customer Service Representative to join our team based behind Bournemouth Airport. Our client has stressed that there is NO COLD CALLING, you will be connecting customers that have previously purchased products from the business and are aware of their products.

Responsibilities:

  • Contact lapsed clients who have previously purchased products
  • Build and maintain relationships with customers over the phone
  • Understand customer needs and promote relevant products
  • Record customer interactions and update the database

Benefits:

  • Small, supportive team environment
  • No cold calling—reach out only to existing customers
  • Opportunities to earn a bonus once permanent
  • FREE parking
  • Monday to Friday, 9am-5pm

Requirements:

  • Strong communication and rapport-building skills
  • A positive attitude and excellent phone etiquette
  • Ability to work independently and within a team

We are looking for someone who is available immediately and has experience speaking to customers over the phone. If you are interested in this role, please get in touch with us today.



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