Cybersecurity Operations Manager

4 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom SecureCloud+ Full time
Job Description

The SOC Manager is responsible for overseeing the day-to-day activities of the Security Operations Centre, including mentoring, supervising, and developing SOC staff. This role requires leadership in incident response, detection engineering, threat intelligence, and vulnerability management, as well as collaboration with other teams to ensure enterprise-wide security measures are effective.

Key Responsibilities
  • Lead and manage a team of SOC analysts and security engineers to ensure operational excellence and high motivation levels.
  • Create and maintain shift schedules for the SOC team to ensure continuous coverage.
  • Develop and implement training programs to enhance the team's skill set and knowledge in cybersecurity best practices.
  • Conduct performance evaluations, mentoring, and career development for SOC staff.
  • Lead the incident response process, ensuring that security incidents are properly identified, triaged, investigated, and resolved.
  • Develop and refine incident response procedures, playbooks, and escalation protocols.
  • Coordinate with internal stakeholders to respond to security incidents.
  • Ensure that all incidents are properly documented and that lessons learned are integrated into security processes.
  • Oversee real-time security monitoring activities to detect potential security threats or vulnerabilities.
  • Ensure the proper configuration and use of security tools, such as SIEM systems, intrusion detection systems, and firewalls.
  • Collaborate with other security and IT teams to identify and mitigate risks proactively.
  • Develop SOC strategies, policies, and procedures to improve overall security operations and incident response capabilities.
  • Ensure continuous improvement of SOC operations through regular assessments, audits, and performance reviews.
  • Stay current on the latest cybersecurity trends, threats, and technology developments to inform security strategy and improvements.
  • Manage relationships with external partners, vendors, and managed security service providers.
  • Ensure compliance with industry standards, regulations, and internal security policies.
  • Prepare regular reports and metrics for senior management on SOC operations, incidents, and overall security posture.
  • Ensure that logs, reports, and evidence are maintained in a way that supports regulatory and legal requirements.
  • Develop and manage the SOC budget, ensuring efficient use of resources and optimal toolset performance.
  • Recommend investments in security technologies and upgrades based on risk assessments and identified gaps.
Requirements
  • Experience: ~5+ years of experience in cybersecurity, with at least 2-3 years in a SOC or incident response environment.
  • Proven experience leading security teams in a SOC or similar environment.
  • Strong background in security monitoring tools, incident detection, and response protocols.
  • Education: ~Bachelor's degree in Computer Science, Information Security, or a related field or equivalent experience.
  • Certifications: ~Relevant cybersecurity certifications such as CISSP, CISM, CEH, GCIA, GCIH, or others are highly desirable.
  • Technical Skills: Proficiency in using security tools and technologies (SIEM, IDS/IPS, EDR, firewalls, etc.).
  • Soft Skills: Excellent leadership and team management abilities, strong communication skills, ability to work well under pressure, and strong problem-solving skills.
Working Environment

Full-time, onsite in our new NOC / SOC workspace. Ability to work flexible hours, including after-hours support when necessary. On-call rotation for critical incident management.



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