Drug and Alcohol Testing Collectors

1 week ago


Cardiff, Cardiff, United Kingdom Abbott Full time

The Opportunity

We are seeking a skilled and motivated Specimen Collection Officer to join our regional team. As a key member of our team, you will be responsible for collecting legally defensible samples in various methods, including urine, breath, hair, and oral fluid, at customer locations.

Key Responsibilities

  • Conduct specimen collections competently, following collection procedures and customer requirements.
  • Provide availability to attend collections during the day, evenings, weekends, and public holidays.
  • Participate in a 24-hour on-call rota and respond to calls immediately.
  • Remain current with process by reading and acknowledging audits and attending training sessions.
  • Perform other reasonable duties as directed by management.

Requirements

  • Education to National Standards.
  • Excellent verbal, written, and communication skills.
  • Basic IT skills and proficiency in Word, Excel, and Outlook.
  • A self-motivated individual with a flexible approach to work.
  • Ability to follow set processes to ensure the right outcome.
  • Driving license and own vehicle.

Competencies

  • Continual self-reviewing of collections to ensure customer expectations are met and exceeded.
  • Effective communication to ensure customers are aware of the right information.
  • Understanding the impact of actions taken or omissions made within the role.
  • Implementing changes to processes through updates or feedback.


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