Project Support Team Leader

1 week ago

Hemel Hempstead, Hertfordshire, United Kingdom Brandon James Ltd Full time

Project Support Team Leader

This role offers an exciting opportunity to be part of a consultancy experiencing steady growth, particularly within the healthcare construction sector.

The successful candidate will oversee a team of project coordinators and administrative staff, providing essential support that ensures the smooth and efficient running of their project programmes.

Key Responsibilities:

  • Leadership & Mentorship: Guide and inspire a team of project coordinators and support staff, ensuring high-quality service delivery and individual development.
  • Resource Allocation: Manage and allocate resources across multiple projects, balancing workloads to ensure seamless project execution.
  • Project Support Oversight: Manage the creation of project documentation, such as meeting minutes, action lists, and procurement records, maintaining high standards of accuracy and consistency.
  • Process Development: Create and implement procedures to standardize support services, driving efficiency and maintaining flexibility in a fast-paced environment.
  • Quality Control: Set performance benchmarks, conduct regular audits, and provide constructive feedback to support continuous improvement.
  • Stakeholder Communication: Serve as the primary contact for project support issues, ensuring proactive communication with project managers, internal teams, and external stakeholders.

Requirements:

  • Proven leadership and people management skills, with a track record of inspiring and developing teams.
  • Strong organizational and time management abilities, adept at prioritizing and managing multiple projects simultaneously.
  • Excellent verbal and written communication skills, capable of engaging with stakeholders at all levels.
  • A keen attention to detail, ensuring high-quality outputs and meticulous record-keeping.
  • A proactive, solution-oriented approach, adaptable to evolving project requirements and able to handle challenges with ease.
  • 3+ years of experience in a people management role, leading and developing teams (essential).
  • 5+ years of administrative support experience, ideally in a project management environment.
  • Experience in a service-driven environment, with a focus on client or consumer-facing service delivery.
  • Construction industry experience is highly desirable.

What We Offer:

  • Competitive salary: £40,000 - £50,000
  • Holidays: 25 days (increasing to 28 days with service)
  • Pension Scheme
  • Private Healthcare (post-probation)
  • Flexible Working Options
  • Training & Development Opportunities
  • Performance-Linked Pay Reviews & Discretionary Bonuses
  • Regular Staff Socials & Charity Events
  • Supportive, Collaborative Team Culture
  • Professional Growth & Development
  • High-Impact Healthcare Sector Projects

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