Administrative Support Specialist

3 weeks ago


City of Westminster, Greater London, United Kingdom Central Recruitment Services Ltd Full time

At Central Recruitment Services Ltd, we are currently seeking a part-time Administration & Advice Worker to join our team in the Westminster area.

About the Role

This role is responsible for providing administrative support to clients staying at the Centre, managing housing benefit claims, and maintaining financial accounting systems.

The successful candidate will work 3 days per week, Monday - Wednesday, 9AM - 5PM. Temporary cover is required until further notice, with a possibility of extension.

Key Responsibilities
  • Complete Housing Benefit Claim forms for all clients staying at the Centre
  • Manage the claims in liaison with project staff and the Housing Benefit Department, including sending letters and emails to best support the client's claim and maintain rental income for the project
  • Manage the petty cash system and other financial accounting using excel spreadsheets
  • Ensure financial accounting systems are maintained and up-to-date
  • Regularly update the client database system
  • Provide advice and support to clients on benefits claims
  • Take minutes for the weekly team meeting
Requirements
  • Experience working with homeless clients and an understanding of the varied needs of homeless people and those at acute risk of homelessness
  • Experience working in Supported Housing and/or delivering support services to socially excluded clients in an Assessment Centre or similar setting
  • Knowledge of requirements of supporting people and psychologically informed ways of working within a residential setting
  • Knowledge of the benefits system and experience of maximising housing benefit income and using Excel spreadsheets
  • Experience of working within a team and achieving strong and effective relationships with others in order to achieve organisational aims and objectives
  • Experience of using a variety of engagement skills with clients
  • Knowledge of Health and Safety, and the implications of this in the working environment

The estimated salary for this role is £20.60 per hour, based on a 25% tax deduction.



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