Senior Pension Administrator

3 days ago

Bristol, Bristol, United Kingdom GBS - Global Full time
About the Role

We are seeking a highly skilled and experienced Senior Pension Administrator to join our team at GBS - Global. As a key member of our pension administration team, you will be responsible for the day-to-day administration of occupational pension schemes, ensuring that all tasks are completed to the required standards and deadlines.

Key Responsibilities
  • Administer occupational pension schemes in accordance with contracts and company policies.
  • Manage a portfolio of pension schemes, including overseeing the management of treasury and payroll.
  • Deputise for the CSD Team Manager as required.
  • Supervise, train, and coach a team of administrators.
  • Manage and coordinate the delivery of administrative projects.
  • Check and authorise non-standard correspondence and manage errors and complaints.
  • Assist team members as required and provide support to the CSD Team Manager.
  • Check and authorise other administrators' work.
  • Attend Trustee and ad hoc client meetings as required.
  • Manage pensioner payrolls, pension increases, and ensure the annual notification of the lifetime allowance used is notified to pensioners in a timely manner.
  • Manage trustee bank accounts and investments.
  • Assist the client account manager with documentation and carrying out their responsibilities.
  • Ensure client work is processed accurately and in a timely manner within target dates.
  • Prioritise work to ensure Service Level Agreements are met.
  • Assist the CSD Team Manager with monitoring transactional activity for Tariff and Fixed fee clients.
  • Deal with non-standard client/member queries.
  • Carry out other duties and take on additional responsibilities as agreed.
  • Ensure timesheets are completed accurately.
  • Update agreed goals on a monthly basis.
About You
  • Strong experience of working with different occupational pension schemes.
  • Minimum of 3 years as a Senior Pensions Administrator.
What We Offer
  • A competitive salary.
  • A wide range of benefits, including a minimum of 25 days holiday, a defined contribution pension scheme, life insurance, income protection, and health cash plan or private medical insurance.
  • Opportunities for career development and growth.
  • A supportive and inclusive work environment.

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